Timezone Redefines Arcade Experience as Social Entertainment Destinations

Singapore, February 2024: In a recent interview on Money FM's "Mind Your Business" radio show, Caroline Leong, Group Chief Customer Officer,  shared insights into the evolving landscape of video game arcades in the digital age.

Caroline addressed the common perception that video game arcades are becoming obsolete in today's world of easily accessible online games. She highlighted Timezone's strategy for staying relevant and standing strong against the competition.

"At Timezone, we have embraced the challenge of redefining our arcades as social entertainment destinations," said Caroline. "Our focus on the 3Ps - people, product, processes - allows us to provide an experience that goes beyond traditional arcade gaming."

Caroline emphasized that Timezone's commitment to innovation and creating memorable experiences sets it apart in the industry. Timezone is the only business in the industry to have an app that allows guests to engage with the brand outside of the physical space, making the experience more convenient. Guests no longer need to queue up at the venue to reload their card; they can simply use their phone to tap and play, eliminating the need to carry a physical card.

"At Timezone, we aim to provide our guests with a daily dose of happiness," added Caroline. "We create memorable experiences that bring joy to people of all ages."

For an in-depth exploration of these insights, we invite you to tune in to the full interview with Caroline Leong.